Terms & Conditions

Simple terms for a smooth shopping experience.

By using store.maqsoodherbal.com and placing an order, you agree to these terms. Please read them carefully. Last updated: September 2026.

About us

Maqsood Herbal Store is an online herbal store based in Lahore, Punjab, Pakistan, in the herbal trade since 2005.

Orders

  • Your order is confirmed when you receive an order number on the website or on WhatsApp.
  • We may call or WhatsApp you to confirm your order before dispatch, especially for Cash on Delivery orders.
  • We can cancel an order if a product is out of stock, the price is shown wrongly by mistake, or the delivery details cannot be confirmed. If you have already paid, we refund you in full.

Prices and payment

  • All prices are in Pakistani Rupees (Rs).
  • A flat delivery charge of Rs 300 is added at checkout.
  • We accept Cash on Delivery, JazzCash and Easypaisa.

Delivery

We deliver all over Pakistan, usually within 3 days. See our Shipping & Delivery page for details.

Returns and refunds

Unopened items can be returned within 7 days. Damaged or wrong items are replaced free of cost. See our Return & Refund Policy.

Product information and colours

Herbs are natural products, so colour, size and smell can vary a little from batch to batch and from the photos on our website. This is normal and does not affect quality.

Important health information

Our products are herbal and food items for general wellness, based on traditional use. They are not medicines and are not meant to diagnose, treat or cure any disease. Information on this website is for general knowledge only. If you are pregnant, breastfeeding, taking medicine or have a health condition, please consult your doctor before using any herbal product. Always follow the usage directions and keep products out of reach of children.

Use of our website

All text, photos and logos on this website belong to Maqsood Herbal Store. Please do not copy them without our written permission.

Governing law

These terms are governed by the laws of Pakistan, and any dispute will be handled by the courts of Lahore.

Questions? Call or WhatsApp +92 301 7531564 (Daily, 9:00 AM to 9:00 PM) or email info@maqsoodherbal.com.