Privacy Policy

Your privacy matters to us.

This Privacy Policy explains how Maqsood Herbal Store (“we”, “us”) collects, uses and protects your information when you visit store.maqsoodherbal.com or place an order with us. Last updated: September 2026.

Information we collect

  • Order details: your name, phone number, email, delivery address and city when you place an order.
  • Messages: anything you share with us through our contact or consultation form, WhatsApp, phone or email.
  • Technical data: basic information like your browser type and pages visited, collected through cookies to keep the website and your cart working.

We do not collect or store your bank card details. JazzCash and Easypaisa payments are made directly by you through your own wallet.

How we use your information

  • To process, pack and deliver your order
  • To contact you about your order, delivery or return on WhatsApp, phone or email
  • To answer your questions and consultation requests
  • To improve our website and service

Sharing your information

We never sell or rent your personal information. We only share the details needed to deliver your parcel (such as name, phone and address) with our courier partner. We may also share information if required by Pakistani law.

Health related questions

If you share health details with us for a consultation, we keep them private and use them only to guide you. You can ask us to delete them at any time.

Cookies

Our website uses cookies that are needed for the cart, checkout and login to work. You can block cookies in your browser, but some parts of the shop may not work properly.

Keeping your data safe

Our website uses a secure (https) connection, and access to order information is limited to our team.

Your rights

You can ask us to see, correct or delete the personal information we hold about you. Just contact us using the details below.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

Questions? Call or WhatsApp +92 301 7531564 (Daily, 9:00 AM to 9:00 PM) or email info@maqsoodherbal.com.